Community Cloud

Community Cloud

We can provide any community solution based on your requirements

Customer Community

Deliver the experience your customers are looking for. Bring your business processes to life with a community that bridges the gap between your customers and your organization.

A Better Customer Experience

Give your customers access to a knowledge base and peer forums, empowering them to collaborate and find answers fast. And for the tougher-to-solve, customers can open support cases right in the community, saving time and headaches. It’s the ultimate customer experience.

A Better Employee Experience

Access to self-service for your customers means your agents have the freedom to focus on more complex problems. Improve your KPIs with case deflection, faster case resolution, and reduced support calls.

We can provide any community solution based on your requirements

Customer Community

Deliver the experience your customers are looking for. Bring your business processes to life with a community that bridges the gap between your customers and your organization.

A Better Customer Experience

Give your customers access to a knowledge base and peer forums, empowering them to collaborate and find answers fast. And for the tougher-to-solve, customers can open support cases right in the community, saving time and headaches. It’s the ultimate customer experience.

A Better Employee Experience

Access to self-service for your customers means your agents have the freedom to focus on more complex problems. Improve your KPIs with case deflection, faster case resolution, and reduced support calls.

knowledge-base
forms
chat
case-creation

Partner Community

Close deals faster, build better relationships, and share information with your partners with a completely connected community. Give your partners the resources they need from wherever they are.

A Streamlined Success Process

Clear communication is key to growing your business. When channel partners can easily collaborate with each other, leads become opportunities faster and everyone gets a better sales process.

contact-and-leading-sharing
reports-and-dashboards
data-sharing

Employee Community

Drive productivity and engagement for your employees with customized internal communities. Employee Communities connect your team to what they need to be happier employees.

An Engaged Employee Experience

Communities create a workplace where employees can collaborate on projects, share ideas and give feedback from any device, boosting productivity and engagement.

Seamless Communication Channels

Create transparency and ensure your employees have access to the important information they need to be successful. From onboarding to HR documentation and policy, employees can find the answers they need, all in one place.

salesforce-chatter-collabration
salesforce-files
group-and-topics
data-sharing
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